Your NP Pal LLC (“Your NP Pal,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit yournppal.org, create an account, purchase a product, contact us, or otherwise interact with our website and services.
Information We Collect
We may collect information that you voluntarily provide to us, including your name, email address, billing information, account information, and information you provide when contacting us.
When you make a purchase, we may also collect information necessary to process and fulfill your order and provide access to purchased digital products.
We may automatically collect certain technical information when you use our website, including your IP address, browser type, device information, referring pages, pages visited, and other information about how you interact with the website.
Payment Information
Payments made through our website are processed by third-party payment processors, including Stripe.
Your NP Pal does not directly store complete credit or debit card numbers. Payment information is processed according to the privacy and security practices of the applicable payment processor.
How We Use Information
We may use information collected through the website to:
- Process and fulfill purchases.
- Provide access to digital products.
- Create and manage customer accounts.
- Communicate with you regarding orders, downloads, customer service requests, or other inquiries.
- Maintain, operate, secure, and improve our website.
- Detect or prevent fraudulent or unauthorized activity.
- Comply with applicable legal, tax, accounting, and regulatory requirements.
Cookies and Similar Technologies
Our website may use cookies and similar technologies that are necessary for website functionality, shopping-cart and checkout features, account access, security, preferences, analytics, and other website functions.
Where applicable, you may be provided with options to manage certain cookie preferences through our website’s cookie-consent tools.
How We Share Information
We do not sell your personal information.
We may share information with service providers that assist us in operating our business, such as website hosting providers, e-commerce platforms, payment processors, analytics providers, email or communication providers, and other technology vendors.
Information may also be disclosed when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights or property, investigate fraud or security concerns, or protect the safety and integrity of our services.
WooCommerce and Website Services
Our online store uses WooCommerce and related technologies to manage products, customer accounts, orders, checkout, and digital-product delivery.
Information necessary to complete these functions may be processed through WordPress, WooCommerce, and other service providers used to operate our website.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, comply with legal or regulatory requirements, resolve disputes, and enforce our agreements.
Retention periods may vary depending on the type of information and the reason it was collected.
Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information.
However, no internet transmission, electronic storage system, or security measure can guarantee absolute security.
Your Privacy Choices and Rights
Depending on where you reside, applicable law may provide you with certain rights concerning your personal information.
These may include rights to request access to, correction of, or deletion of certain personal information, as well as other rights provided by applicable law.
To submit a privacy-related request, contact us using the information below. We may need to verify your identity before completing certain requests.
Children’s Privacy
Your NP Pal’s products and services are intended for healthcare professionals and adult users and are not directed to children under 13.
We do not knowingly collect personal information from children under 13 through our website. If we learn that such information has been collected, we will take reasonable steps to delete it.
Third-Party Links and Services
Our website may contain links to or integrations with third-party websites or services. Their privacy practices are governed by their own policies, and Your NP Pal is not responsible for the privacy practices of third parties.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, business practices, technology, or applicable requirements.
When the policy is updated, the revised date will be displayed on this page.
Contact Us
Questions or requests regarding this Privacy Policy may be sent to:
Your NP Pal LLC
Email: info@yournppal.org
Last updated: September 29, 2026